SHIPPING & RETURNS
Shipping Policy
At London Gold, we take great care in ensuring our artisan-made jewelry is packaged and shipped with the utmost attention to detail. We offer a range of shipping methods to ensure your purchase arrives safely and promptly, with costs depending on the shipping method chosen. We also offer free shipping on orders over a certain value. Our commitment to quality extends to our packaging, which is specially designed to protect your jewelry during transit. If you are not completely satisfied with your purchase, we offer a 30-day returns policy. Simply contact us within 30 days of receiving your order to initiate the return process. All returned items must be in their original condition and packaging. Once we receive the returned item, we will process your refund or exchange as quickly as possible. Please note that shipping costs for returns are the responsibility of the customer.
Return & Exchange Policy
We offer a hassle-free returns policy for all our artisan-made jewelry. If you are not completely satisfied with your purchase, simply contact us within 30 days of receiving your order to initiate the return process. All returned items must be in their original condition and packaging. Once we receive the returned item, we will process your refund or exchange as quickly as possible. Please note that shipping costs for returns are the responsibility of the customer. At London Gold, we are committed to ensuring our customers are completely satisfied with their purchase.